CRM软件

为您的企业选择最好的CRM软件

We want to align you with the best CRM that fits your needs. 明升体育app下载技术专家在这里帮助您确定最适合您公司的CRM.

“三巨头”,” that’s managing their relationships with their clients, their relationships with their employees and their ability to make money and be profitable. 如果一个企业在任何时候都能做到这三点，那么他们可能会认为自己是“胜利的”. 那么，微软的商业云(Business Cloud)以及Office 365和Dynamics 365是如何帮助企业控制这些问题的呢?  嗯……是这样的:

1. 管理客户关系

第一个, if any business is concerned about its relationship with its clients and customers, a 客户关系管理(CRM) solution is a crucial application. Dynamics 365 for Customer Engagement是微软的CRM解决方案，可以说是当今市场上最强大且易于使用的CRM解决方案. 像Dynamics 365这样的CRM系统可以帮助您的员工和业务流程保持同步，并专注于为您的客户和客户提供最好的服务. A CRM becomes your system-of-record for all things customer related, acting as a tuning fork to measure the customer experience and your relationship. 除了跟踪明显的销售交易, 客户服务问题和其他客户细节, Dynamics 365可以帮助您跟踪重要的后台需求，如合同管理或管理项目. 这一点在早期的搜索工作中经常被忽略. Think of Dynamics 365 as an 操作 platform, not just a great 销售 and marketing tool.

Microsoft Dynamics 365 – Intelligent Business Applications

Re-imagine business processes to enable digital transformation within organizations. 这个视频展示了Microsoft Dynamics 365如何将CRM和ERP功能统一到智能应用程序中，这些应用程序可以跨营销无缝地协同工作, 销售, 操作, 客户服务和现场服务. 它还展示了与Office 365的无缝集成, 以及使用HoloLens和物联网设备与Dynamics 365时为您的业务带来的可能性-所有这些都可以帮助您以新的方式吸引客户, 授权给员工, optimize 操作 and transform your products and 服务s.

2.  管理员工关系

But how does a business improve their relationship with their employees?  好吧，除了明显的“给他们更多”的回应, 大多数员工会告诉你，能够使用正确的工具来更快/更容易/更有效地完成工作是最重要的.  具体地说, 现在最常用的工具是那些支持更好的团队沟通和协作的工具…….

这句话的意思是:“每次汤姆需要把材料运送到工地，贝蒂就得给仓库里的汤姆发邮件，她已经厌倦了.”

这就是Office 365真正开始大放异彩的地方.  它不仅能处理你的电子邮件, 还有你的办公软件和文件, 微软团队, Office 365 also provide your employees with a new way to collaborate.  在没有邮件的情况下一起工作, the hallway discussions or the proverbial last minute 5:45 满足ing on a Friday.  Microsoft Teams使您的员工能够密切关注每个人在项目中所做的工作, 工作、任务或客户.  什么是更好的, thanks to the built-in interoperability of Office 365 and Dynamics 365, 您可以将Microsoft Teams连接到Dynamics 365 (CRM)，以便所有活动在两个系统之间保持同步，从而提供最完整的客户视图, 尽可能的工作或项目.  现在贝蒂不用再给汤姆发邮件了, Tom gets notified automati呼叫y because he is using MS Teams to track the progress on the job. 微软的Office 365和Dynamics 365解决方案可以结合在一起，为您的客户和员工提供最好的支持!

微软团队:基础和超越

Microsoft Teams is a chat-based workspace in Office 365 that is a hub for collaboration, providing secure access to all the information teams need to work together. 在这个视频中, Microsoft demonstrates Teams can bring your coworkers together using channels to chat, 呼叫, 满足, 存储共享文件.

3.  优化销售效率

但是数字呢? This is all well and good but at the end of the day, what is the impact on the bottom line. 并不是说它会印钱, 但是Power BI, 微软的商业智能解决方案, 能帮助你确保你保持盈利吗.  As the most recent addition to the Microsoft Business Cloud, Power BI is Microsoft’s answer to the old report writing software that you needed a Ph.D. 使用.  As a next generation cloud-based business intelligence tool, Power BI是建立在微软的Cortana智能套件之上的，它提供了强大的机器学习算法，可以告诉你应该关注的重要商业趋势.  这是正确的, a reporting tool that tells you what revenue or other business trends you might need to address.

Power BI可以托管或直接连接到一个或多个数据源，并允许用户轻松创建引人注目的报告, visuals/graphs and add them to dashboards that can be shared out to other users.  再一次, 得益于内置的Office/Dynamics 365互操作性, Power BI可以直接连接到Dynamics 365 (CRM)并检索销售或服务指标等数据, customer counts and summaries or maybe view user activity in the system.  然后, 在创建了Power BI仪表板之后, you can easily display that same dashboard back in Dynamics 365.

Microsoft Power BI: The Future for Modern and Enterprise

Power BI使客户能够通过授权分析师和实现敏捷企业BI，在其组织中构建数据文化. 像这样的Microsoft Business Cloud用例应该是任何希望采用基于云的业务系统基础设施的企业的目标. 大多数企业都会同意, there are still an unlimited number of other challenges today’s businesses have left to solve. 最好与像LBMC technology 解决方案这样的技术公司合作，它们可以帮助您浏览和评估越来越多的云解决方案.  作为微软金牌合作伙伴, LBMC技术解决方案拥有丰富的经验，可以帮助您最大限度地利用微软商业云.

Interested in learning more about Microsoft solutions for your business? 明升体育app下载.

明升体育app下载CRM实施方法

We’re here to ensure you receive the highest ROI on your CRM investment. 明升体育app下载专家将提供一个计划，帮助您深入了解产品及其为您的组织提供的功能.